Data Security

E621 Privacy Policy – Our Commitment to Protecting Your Data

Your privacy is our top priority at e621. This page covers everything you need to know about how your personal data is collected, used, and kept secure.

Updated: January 1, 2026
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Language: Bengali

E621's 6 Core Principles for Protecting Your Privacy

At e621, we follow strict security standards to keep every member's data protected.

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End-to-End Encryption

All your data is protected with 256-bit SSL/TLS encryption. From login to payment, every step of the process transfers your information in an encrypted state.

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Never Sold to Third Parties

E621 never sells your personal data. No advertiser or third party has access to your information.

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Right to Erasure

You may request deletion of your account and personal data at any time. We will process the request within 14 business days.

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Transparent Data Use

You are always clearly informed of how your data is being used. It is never used for any hidden purpose.

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Regular Security Audits

Our systems are regularly audited by independent security experts to identify and address any vulnerabilities promptly.

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Consent-Based Processing

Your consent is obtained before your data is processed, and you can withdraw it at any time.

1Introduction & Applicability

E621 (https://e621.wine) is a trusted online betting and gaming platform in Bangladesh. We believe your privacy is a fundamental right. This privacy policy explains how e621 collects, uses, stores, and protects your personal information.

By using e621's website, mobile app, or any of our services, you agree to this privacy policy. It applies to all registered members as well as unregistered visitors.

This privacy policy has been written in Bengali for your convenience. If anything is unclear, please reach out to us at support@e621.wine.

2What Data We Collect

2.1 Directly From You

During registration and account use, e621 collects the following information:

Data Type Time of Collection Required?
Full Name At Registration Yes
Mobile Number At Registration Yes
Date of Birth At Registration Yes (age verification)
National ID / Passport During KYC Verification For Large Withdrawals
Payment Information On Deposit/Withdrawal Yes
Email Address In Optional Settings No

2.2 Automatically Collected Data

Certain information is collected automatically while you use e621:

  • Device Information: Operating system, browser, screen resolution.
  • IP Address: For security and location verification purposes.
  • Usage Behavior: Pages visited, time spent on each, and games played.
  • Transaction History: A record of all deposits, withdrawals, and bets.
  • Login Details: Time, device, and location.

2.3 Information Received From Third Parties

To verify your identity or prevent fraud, information may occasionally be cross-checked with trusted third parties (e.g., payment gateways, KYC providers).

3How Your Data Is Used

E621 uses your information solely for the following purposes:

  • Account Management: To create, maintain, and secure your account.
  • Service Delivery: To operate betting, gaming, and payment services.
  • Age Verification: To ensure minors are not able to access the platform.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Customer Support: To handle your complaints and inquiries.
  • Promotional Communications: To inform you of bonuses and offers, with your consent.
  • Legal Obligations: To comply with regulatory requirements.
  • Service Improvement: To improve your experience on the platform.

E621 never sells or rents your data to third parties for advertising purposes.

4Who Your Information Is Shared With

E621 may share your information with third parties only in very limited and specific circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket), KYC verification, and technical infrastructure management. These partners are contractually bound to uphold e621's privacy standards.

4.2 Legal Obligations

We may be required to share information in response to a court order, regulatory directive, or lawful request from law enforcement. In such cases, e621 does not disclose anything beyond what the law requires.

4.3 Fraud Prevention

In cases of money laundering or serious fraud, information may be shared with the relevant authorities.

When e621 shares data with third parties, those parties may only use it for the specified purpose and are prohibited from using it for their own ends.

5Data Security Measures

E621 follows internationally recognized technologies and processes to keep your data safe:

  • TLS 1.3 Encryption: All data transmissions are encrypted.
  • AES-256 Storage: Stored data is protected with the highest level of encryption.
  • Firewall & DDoS Protection: Our servers are protected against cyber attacks at all times.
  • Two-Factor Authentication (2FA): An extra layer of security for account login.
  • Regular Security Audits: Audited by independent third-party experts.
  • Staff Training: Only authorized personnel are permitted to access your data.

No e621 employee will ever ask for your password or login details by phone or email. If anyone does, it's a scam — report it to support immediately.

6Data Retention Period

E621 does not retain your data for longer than necessary. Retention periods are outlined below:

Data Type Retention Period
Active Account Data For the Duration of Account Activity
Transaction Records 5 Years After Account Closure
KYC Documents Up to 7 years where legally required
Login Logs 12 Months
Customer Support Conversations 3 Years
Marketing Consent Until Consent Is Withdrawn

Once the retention period expires, data is securely deleted or anonymized.

7Your Rights

As an e621 member, you have the following rights:

Right to Access Your Data

You can request to view the information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data at any time, provided there is no legal obligation to retain it.

Right to Restrict Processing

You can object to the processing of your data for specific purposes.

Data Portability

The right to receive your data in a structured, portable format.

Right to Withdraw Consent

You can withdraw your consent to marketing communications at any time.

To exercise any of these rights, email us at support@e621.wine. We'll respond within 30 days.

8Cookies & Tracking Technologies

E621 uses cookies on its website. Cookies are small text files stored in your browser.

8.1 Types of Cookies

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences (such as language).
  • Analytics Cookies: Collects anonymous data to understand platform usage.

8.2 Managing Cookies

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features on e621 to not function properly.

e621 does not use cross-site tracking cookies. Your browsing history from other sites is never collected.

9Protection of Minors' Data

E621's services are strictly for users aged 18 and above. We do not knowingly collect any data from minors.

If a minor has registered on e621 and we are notified, that account and all associated data will be deleted immediately. Parents or guardians can reach us at support@e621.wine.

If you become aware of a minor using e621, please notify us immediately at support@e621.wine.

10Privacy Policy Updates

E621 may update this privacy policy when necessary. For any changes:

  • At least 7 days' notice will be given before any significant changes take effect.
  • Notifications will be sent via SMS to your registered mobile number or through the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.
  • Continued use of the service after any changes takes effect constitutes acceptance of the updated policy.

To view or compare a previous version, submit a request to support@e621.wine.

11Contact & Complaints

For any questions, requests, or complaints regarding this privacy policy, please get in touch with us:

  • Email: support@e621.wine
  • Live Chat: Click the chat button at the bottom right corner of the platform.
  • Time: 7 days a week, 24 hours a day.

We aim to resolve all privacy-related requests within 30 days, and urgent matters within 72 hours.

Our Commitment: e621 respects your privacy. We believe transparency and security can go hand in hand. Your trust is our most valuable asset. Last updated: 1 January 2026

Why is e621's privacy policy trustworthy?

Many people hesitate before sharing personal information on an online betting platform — and that's completely understandable, given how common data breaches are online. But e621's privacy policy is more than words on a page. It's a comprehensive protection system built on technology, process, and people working together.

Does e621 sell my mobile number?

No, never. e621's privacy policy is clear that your mobile number, name, or any other personal information is never sold to third parties. Only the minimum data necessary for essential services — such as payment processing or KYC verification — is shared with designated partners, and they are not permitted to use it for any other purpose.

Why Does e621's Privacy Policy Require KYC?

KYC (Know Your Customer) verification is a requirement under international financial regulations. e621 may request KYC for large withdrawals — this is done to protect your account. Even if someone gains unauthorized access to your account, KYC prevents them from withdrawing funds. Your KYC documents are stored with the highest level of security.

Will My Data Be Deleted If I Close My Account?

Under e621's privacy policy, most data is deleted after a set period following account closure. However, transaction records and KYC documents must be retained for a number of years for legal compliance. You may submit a formal data deletion request, and we will do our best to accommodate it within the limits of applicable law.

Does e621 send promotional SMS messages?

Yes, but only with your consent. If you opt in to marketing communications during registration, we may send you SMS messages or notifications about bonuses, promotions, and new games. You can withdraw your consent at any time — either through your account settings or by emailing support@e621.wine.

What Does e621 Do in the Event of a Cyberattack?

E621's security team monitors systems around the clock, 24/7. Any suspicious activity is acted upon immediately. In the event of a data breach, affected users will be notified within 72 hours and all necessary protective measures will be taken. e621 never conceals such incidents.

Is my payment information safe when using bKash or Nagad?

Yes. Under e621's privacy policy, all payment data is processed via SSL encryption. PINs or passwords for bKash, Nagad, or Rocket are never stored on e621's servers — only transaction reference details are retained. The security of your payment wallet remains entirely in your hands.

Please Note: e621's privacy policy is built to protect your information. If you have any questions, feel free to ask us directly. To learn more, visit FAQ Page or Terms & Conditions
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